Intention Blends by Bella - Policies
Return Policy - If your product arrives damaged, please email me: email@example.com within 7 days from the purchase date. We can work out a refund or a replacement.
All sales are final. Refunds or replacements only apply to damaged products.
Lost Shipments - Intention Blends will not be held responsible for orders that have shipped and gotten lost in transit. You will be emailed a tracking number when your order leaves the studio. After that point, I cannot assist you in the unfortunate event of a lost package. Please contact the USPS for assistance. If you have lost your tracking number, please email me at firstname.lastname@example.org.
Gift Card Policy - Gift cards are only refundable within 7 days from the purchase date. When you purchase a gift card, the recipient will receive an email with their gift card information that can be used to purchase oils in the shop. Intention Blends will not refund any monies left on the gift card if it is not all used in one purchase. Your Gift Card will carry a balance that can be used in a second purchase. Please keep track of your gift card balance, as that is something my web site does not support at this time. Your gift card will expire 2 years after the purchase date. Refunds will not be issued on expired gift cards. When making a purchase with a gift card, you are responsible for paying tax and shipping charges with your purchase.
Oil Blend Shelf Life - The shelf life of my oils which are made in small batches in my studio is 24 months. Please store your oils out of the sunlight and screw your caps on tightly after each use. There are no preservatives used in my blends.
Policies updated: Nov. 19th, 2021